Shipping policy
SHIPPING POLICY
Processing Time Orders are processed within 2–5 business days. Processing begins after payment is confirmed. We do not process or ship orders on weekends or holidays.
Shipping Times All delivery timeframes are estimates only and are not guaranteed. Ozark Speed Co. is not responsible for carrier delays, weather events, or any circumstances outside our control.
Risk of Loss Once your order is transferred to the carrier, title and risk of loss pass to you. We are not responsible for lost, stolen, or delayed packages after the carrier confirms pickup.
Lost or Stolen Packages Claims for lost or stolen packages must be filed directly with the carrier. We are not liable for packages marked as delivered by the carrier.
Address Errors You are solely responsible for providing an accurate shipping address. Orders shipped to an incorrect address provided by the customer will not be reshipped or refunded.
Refused or Undeliverable Packages Packages returned due to an incorrect address or refusal of delivery will not be refunded. A reshipment fee will apply if you request the order to be resent.
International Orders Customers are responsible for all customs duties, import taxes, and fees. We are not responsible for delays caused by customs processing.